Free, Full & Focused Case Management Image

Free, Full & Focused 
Case Management

FFP believes that one of the best ways to support new agents, experienced agents, new agencies, and those "been around the block" agencies, is to help with back office support.


FFP’s case management department can answer questions such as:

  • Where do I send this new application?
  • Who do I call to find out if my application was received?
  • What does this pending requirement mean?
  • Does it really take that long to process a new application?


What our case managers will do for you:

Scrub your App:
We like to submit business in good order so that your business isn't held by a missing date or unchecked box.

We submit your app and then check for receipt 2 business days later (or faster depending on the carrier).

Order Paramed/labs:
We order and then follow up until an appointment is made & then we check that it was completed.

Outstanding UW Requirements:
We find out what they are, what they mean, and then let you know; we then remind you about them.

We order or follow up with the carrier; we find out if a special authorization is needed and get it to you.

UW Decision Follow ups:
If your client wasn't approved as applied, we remind you if/when an acceptance is needed so that the policy is issued.

Policy Issue & Mail Date:
we check that the policy is actually issued and mailed after approval or acceptance.

Delivery Requirements:
We remind you that delivery requirements are outstanding.

Check in-force:
We make sure the policy actually goes in-force.

We know how important life insurance coverage is to your client and how important closing business is to you and your agency. Our case management team has been trained to check and double check on your clients application.